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Energy Advisor in East Lansing, MI at CLEAResult

Date Posted: 6/5/2018

Job Snapshot

Job Description

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Job Description Summary

The primary responsibility of the Energy Advisor is to facilitate interested residential home occupants in making energy efficiency upgrades targeted at increasing comfort, lowering energy bills and improving building durability.

Energy Advisors are expected to be customer focused on the phone, and in person. Advisors work with homeowners to identify and prioritize improvements, provide education on energy efficiency, facilitate working with contractors, and assist with any rebates or incentives.

Job Description

Responsibilities:

  • Conduct initial energy advising consultation with homeowner.  Provide an overview of the Program and collect required paperwork. 
  • Homeowner education and counseling with respect to residential energy efficiency (behavioral changes, programmable thermostat training), including the review of energy audit reports with the homeowner.
  • Create an Energy Action Plan for energy efficiency improvements; assist the homeowner in obtaining and reviewing estimates and contacting their selected insulation/air sealing, home performance, or other contractor to schedule work.
  • Review available rebates and incentives with homeowner; assisting with finding and/or providing rebate forms; assisting with the completion of those forms.
  • Assisting homeowner in completing application for financing options.
  • Properly execute all energy advisor workflows.
  • Track all activity in Customer Management System; Fill out all appropriate fields in Customer Management; Follow reporting requirements outlined by the Program Manager.
  • Other duties as assigned.


Additional Job Description

Qualifications:

  • Ability to read, write and speak the English language fluently
  • Expertise with or ability to learn web-based software such as Google Mail, Dropbox, and Microsoft Dynamics CRM
  • Ability to communicate with clients and co-workers in a friendly, positive, respectful manner
  • Ability to maintain a professional demeanor, even under pressure
  • Strong listening, oral and written communication skills
  • Exemplary customer service skills; professional presentation
  • Demonstrates a goal oriented attitude through words and actions
  • Effectively utilizes available resources to achieve goals
  • Ability to efficiently handle multiple tasks at one time
  • General understanding or ability to learn building science and systems
  • Ability to explain technical data in easy to understand terms
  • Ability to learn new information quickly

Equal Opportunity Employer                       

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status. 
 

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice. 

© Copyright 2013 CLEAResult.   All rights reserved.   



As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.

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