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Market Outreach Coordinator in Westborough, MA at CLEAResult

Date Posted: 9/26/2018

Job Snapshot

Job Description

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Job Description Summary

The Market Outreach Coordinator is responsible for directly engaging with customers from the Mass Save Home Energy Services Program with the objective of driving weatherization conversions. The Coordinator educates homeowners on energy efficiency as well as promotes the completion of energy efficiency improvements. This is done through consistent customer outreach following the completion of a Mass Save Home Energy Assessment.

Job Description

The Market Outreach Coordinator is responsible for building upon relationships established from Home Energy Assessments to facilitate customer engagement in the Mass Save Weatherization program. Utilizing a variety of contact methods the Coordinator will explain specific energy savings measures, program offerings and incentives to facilitate the finalization of contracts including issuing contracts and collecting deposits.


The Market Outreach Coordinator will be responsible for accurate recording of customer progress throughout the outreach process. The Coordinator will work directly with the Market Outreach Specialist to compile and analyze results on a regular basis and will rely on the Market Outreach Specialist for technical support.


Qualifications:

  • Equivalent experience and a High School diploma are required. Bachelor’s degree preferred.
  • 2-4 years experience preferred in customer service, customer engagement or sales
  • Strong customer service, sales and client relationship management skills and enthusiasm for energy conservation. Ability to effectively communicate technical concepts and program offerings to customers. Ability to work independently as well as function in a team setting.
  • Computer proficiency, experience with Windows-based office applications required.
  • Familiarity with computerized building energy modeling software or other residential construction software preferred.
  • Position may require flexibility to work evenings and some Saturdays.

Additional Job Description

Equal Opportunity Employer                       

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status. 
 

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice. 

© Copyright 2013 CLEAResult.   All rights reserved.   



As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.