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Operations Supervisor in Calgary at CLEAResult

Date Posted: 9/23/2018

Job Snapshot

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Job Description

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Job Description Summary

The operations supervisor will lead a team of co-op students rotating through our team on a four to eight month basis, in support of the Energy Efficiency Alberta Custom Energy Solutions offerings. The operations supervisor will ensure smooth operations of co-op student onboarding, expectations, and work product, and will support program and business processes to deliver projects and programs to participating customers, program allies, and our client.

Breadth of scope may range over time from managing people supporting individual programs, entire practices, or the company. This is mainly an internal-facing role, with some direct interactions with post-secondary institutions and our client.

Job Description

2-4 years relevant experience
1-2 years people management

Key Responsibilities:

Develops and maintains processes and onboarding protocols for co-op students working with the Program, Engineering and Account Management teams.

Oversees an operations team of co-op students by directly supervising entry-level staff responsible for tasks and processes including, but not limited to:
- Onboarding

- Coordination and communication across functions, and within the team of Co-Op students
- Delivery and quality assurance: w/adherence to program guidelines
- Project and/or process management and/or data management and reporting support for Program Team, Field Team, Engineering Team

Additional Job Description

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.