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Program Coordinator in Dayton, OH at CLEAResult

Date Posted: 6/12/2018

Job Snapshot

Job Description

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Job Description Summary

Program and Operations support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice and operations guidelines. Program and Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. Breadth of scope ranges from supporting individual programs, project or processes at the lower levels, to supporting entire functions (practices, business development, etc.) or the company at the higher levels. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer or trade ally communication and contact.

Job Description

2-4 years’ experience
Bachelor’s degree preferred

Key Responsibilities:

- 80% Input and process rebate applications in multiple proprietary databases. Field in-bound missing information submissions. Perform regular application auditing and QC. Perform some customer call support (as needed) and maintain confidentiality of customer information. File applications; retrieve data and run database queries and reports.
- 10% Contribute to process improvements in a team-based environment where each process has system-wide affects.
- 10% Perform additional administrative duties as required.

Additional Job Description

Position requires good computer skills, able to adapt to multiple databases, experience with Microsoft Office, especially Excel.  Position needs to be able to work as part of a cohesive team and requires a willingness to contribute to the over-all well-being of the office.

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.