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Program Coordinator in Augusta, ME at CLEAResult

Date Posted: 10/5/2018

Job Snapshot

Job Description

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Job Description Summary

CLEAResult is currently seeking a full-time Program Coordinator with excellent communication and organizational skills to work as part of our Augusta, Maine-based team and in support of Efficiency Maine. The Program Coordinator will provide administrative support within the office and programmatic support to the general public, program contractors and other interested stakeholders.

Job Description

Working under the direction of the Program Manager, the successful candidate will:


  • Accurately review data associated with high volume of Efficiency Maine rebate claim requests
  • Maintain and organize both paper and electronic documentation associated rebate claims.
  • Communicate with homeowners and contractors on as-needed basis to resolve various rebate processing-related issues (incomplete requests, non-compliance with program guidelines, etc.)
  • Review weekly rebate check runs to ensure accuracy.  Correct entries in database when necessary.
  • Provide programmatic information and support to the general public and program contractors regarding current program guidelines, incentives and requirements.
  • Maintain information on program contractors including documentation related to meeting insurance requirements, proper certification, and proper completion of the program participation agreement.
  • Identify risks and problems with, and/or opportunities to improve current processes and procedures.
  • Perform miscellaneous job-related duties as assigned
  • Answers and routes incoming calls, as needed.

Knowledge, Skills, and Abilities Desired:


  • Bachelor's degree preferred, but not required
  • Computer proficiency, particularly with Microsoft Office applications (Outlook, Word, and Excel)
  • Ability to utilize database and tracking systems
  • Education and/or work experience in business and/or finance, including AP, AR and reporting
  • Experience preparing reports, statements and/or projections
  • Strong interpersonal, verbal and written communication skills
  • Strong customer service skills, including ability to listen and understand concerns about program operations and to suggest solutions
  • Ability to work both independently and within a team, and to take initiative without losing focus on highest priorities
  • Ability to foster a cooperative work environment

Additional Job Description

Equal Opportunity Employer                       

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status. 
 

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice. 

© Copyright 2013 CLEAResult.   All rights reserved.   



As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.

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