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Vice President, Operational Excellence in Austin, TX at CLEAResult

Date Posted: 9/22/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Austin, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/22/2018

Job Description

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Job Description Summary

CLEAResult is searching for a Vice President, Operational Excellence, a new role on the CLEAResult executive leadership team. The role will be responsible for leading a centralized operational excellence capability including program delivery operating model standardization, continuous productivity improvement, operational policy definition and compliance, centralized KPI tracking and monitoring, program performance risk management, and oversight for CLEAResult’s client satisfaction program. The role reports to CLEAResult’s Chief Operating Officer. Performance will be evaluated against the achievement of target outcomes and the overall results of company-wide objectives.

Job Description

KEY RESPONSIBILITIES:

The Vice President, Operational Excellence role will have the following responsibilities:

•         Drive operating model consistency across program delivery engagements

•         Drive continuous operational productivity, efficiency and EBITDA improvement through program execution and KPI governance, pyramid rationalization, greater use of shared services capabilities, process change and automation

•         Lead centralized operational KPI capture, reporting and governance

•         Lead centralized program performance governance including program overperformance capture and program underperformance risk mitigation

•         Partner with P&L units (CPGs), Service Lines, and Sales organizations to implement operating model, performance improvements, and delivery risk mitigation

•         Enforce operating model policy compliance with keen focus on contract, regulatory, and pricing compliance; refine operational policies over time to enhance business outcomes

•         Oversee and guide CLEAResult’s client satisfaction program

•         Participate in leadership team initiatives as a member of CLEAResult’s Executive Leadership Team

•         Lead process transformational initiatives including through acquisition integration

•         Lead and mentor a small team to support execution of the function

•         Build operational excellence into the DNA of the organization

Additional Job Description

QUALIFICATIONS:

  • 10+ years of operations delivery, consulting, process transformation, process excellence experience in a mid to large organization
  • Six Sigma and/or Lean Expert experience preferred
  • Leadership experience driving process transformation initiatives
  • Strong analytical skills
  • Strong, polished interpersonal skills
  • Leader than can communicate with clarity and operate with finesse in a matrixed organization
  • Strong client service background
  • Creative thinker with the ability to identify innovative business solutions and get them implemented

Equal Opportunity Employer                       

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status. 
 

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice. 

© Copyright 2013 CLEAResult.   All rights reserved.   



As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.

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